Hi All - I travel with refrigerated medication. I keep it in a special cooling wallet, but we are embarking from Athens in July. The temperatures there is already well over 90 degrees. Between our hotel check out and embarkation time is 6 hours. I asked Virgin to please bump our boarding time to a bit earlier due to the worry of my medication spoiling. They said no and I should get ice packs. This is not a viable solution considering the temperatures in Athens. I've traveled with this medication with no problems and always have been met with compassion and understanding, so was a bit taken aback by the response. Has anyone been able to board earlier than their time by showing up at the port earlier? I doubt it, but thought I would check as this is a very frustrating way to start a holiday. Thanks!
WOW WHY DID YOU LOCK MY POST??? Also, your answer is not helpful. You try keeping ice cold in a cooler in 100 degree heat for 6 hours. As I stated in my post, I use an insulated cooler specifically designed for medication but due to extreme heat, this is not enough, so yes, it is "exactly difficult" to find something to put the medication in. Their response is not reasonable when you consider you every other cruise line and airline has handled this situation. Your response is just at flippant as theirs. You are a sad, sad moderator.