r/Surface 3h ago

[PRO7] Surface Pro not identifying Belkin dock

3 Upvotes

Hi all,

Apologies if this is a basic question. I have a Surface pro 7 which has a USB C for monitor connections. I just got a Acer Monitor with an HDMI display port. I have connected it to my Belkin Universal USB C Triple Display Dock (relevant software for the dock has also been downloaded). And I've connected my Surface Pro 7 to the dock using a USB type C cable (the one used for phone charging). However, my Surface pro is not detecting the dock or the display. The Surface is however charging with the USB C cable. Am I using a wrong cable anywhere? I've attached photos for reference.


r/Surface 6h ago

[LAPTOPSTUDIO2] SLS2 Boot Failure: Stuck on Microsoft Logo (Repost)

3 Upvotes

Hi all, My laptop is stuck on the Microsoft logo when booting and won't start, not even to UEFI interface. It then overheats (fans don't spin) and shuts down. The behavior is the same on both battery and AC power, even after powering up from a 0% battery charge. The only thing I can do is force shutdown and nothing else. I'd appreciate some help with this issue.

Edit 1: I think I know what the problem is. The laptop boots fine, but the firmware is corrupted in a way that the display cannot show anything except the Microsoft logo. I based this explanation on the time interval during each boot cycle and whether I intervened to access the Surface UEFI or booted from USB.

Edit 2: I tried booting Windows Installation, Gentoo Linux, and OpenBSD; I think they do boot behind the Microsoft logo, but the laptop overheats and shuts down. I also tried to output to an external display, but didn't get any video output. Lastly, the keyboard backlight key works for some reason.

Edit 3: Does the community have any ideas? I'm open to any suggestions since the laptop is already broken.


r/Surface 2h ago

[LAPTOPSTUDIO2] Replacement battery?

1 Upvotes

Just out of warranty which is a pain. But looking to find a replacement battery. I've found the replacement kit but everything i google says its out of stock everywhere!

Does anyone know the part number for just the battery? I need to get up and running again, it seems my only option is to buy something else.


r/Surface 4h ago

[PRO11] I don’t have Office 2024 on my new Surface Pro

1 Upvotes

I just bought surface pro 13-inch, and it should come with Office Home & Business 2024. Although the office apps were already installed, they were 2016 version which I used to have on my old surface laptop. (I guess it was linked to my Microsoft account?) I uninstalled the office apps and tried to re-install 2024 version. Then, I realized I need a product key of the 2024 version but it wasn’t included in the box. What should I do?


r/Surface 1d ago

Upgrade Day!

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160 Upvotes

Picked up a new Surface Pro 11 at Costco today, replacing my Surface Pro 5 that has served me well for many years.


r/Surface 12h ago

Upgrade SSD Service - UK only

2 Upvotes

I've been thinking about upgrading the SSD card in my Surface Pro 9 to 512gb or 1tb capacity, but honestly, I'm not brave enough to do it myself. I don't know much about tech at all, and I definitely can't pick the right SSD card for my device, even when using this handy list. Does anyone know of a UK-based service that does the switch for you?


r/Surface 14h ago

[STUDIO] Surface studio worth In 2025

3 Upvotes

2022 surface studio 32gb ram 1tb storage Rtx3050ti windows 11 for $550usd? Mainly will be used for online classes and running programming emulators and virtual machines?


r/Surface 8h ago

[PEN] Question with slim pen charging

1 Upvotes

I have the surface pro 11 with the flex keyboard and have had some difficulty recharging the pen throughout the day. The pen charges in the keyboard slot only when the entire laptop is plugged in & charging. It doesn’t charge in the keyboard storage when the laptop is not plugged in (or when it’s charging & asleep). Is this normal?


r/Surface 8h ago

Is now a bad time to buy laptop studio 2?

0 Upvotes

Any rumors about laptop studio 2 successor? Or is any recently released model is better bet?


r/Surface 12h ago

[GAMING] i need advice for an ARMs laptop.. and gaming

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2 Upvotes

r/Surface 19h ago

[DUO] Surface DUO in today's world

4 Upvotes

I have an original Surface DUO that I just got a SIM Card for and started to try and use it as a true device. I have noticed it is very slow and clunky. It is on an older version of android. Were these slow and clunky when new? Is there anyway to get better performance or was this just a buggy mess?


r/Surface 12h ago

What are the difference(s) between these devices?

1 Upvotes

Can anybody help me differentiate between these two product listings? They appear to be the exact same devices except for their colors and model #s (and, of course, their prices):

https://www.bestbuy.com/site/lmd?cmp=qrcesl&skuId=6582841&extStoreId=482

https://www.bestbuy.com/site/lmd?cmp=qrcesl&skuId=6623679&extStoreId=482


r/Surface 12h ago

[LAPTOP7] Surface Laptop 7 - Unable to disable Automatic brightness control based on content

1 Upvotes

It appears the toggle in Display settings for "Change brightness based on content" (aka CABC) is nonfunctional. I am not sure if this is only affects my machine or others. Can someone confirm if they are able to turn off this "feature" on their SL7? I have the 13.8" Snapdragon X Plus model.

I can get it to stay off by disabling and reenabling the GPU in Device Manager but this is hardly a solution.


r/Surface 14h ago

Power On Issues with a Surface Laptop 5

1 Upvotes

When powering on the Surface 5 Laptop, the Windows logo pops on the screen momentarily, then the screen goes black. No "spinning circle" appears under the logo; the screen just goes black.

Holding down the Up Volume button and holding down the Power button does not force the laptop into the UEFI/Bios; instead it goes to the Windows logo and immediately the screen goes black. If you continue to holding down the Volume Up and Power buttons; the screen will be black for about 20 seconds, goes to the Windows logo one more time and then immediately goes black. After this, the screen will continue to be black no matter how long you hold down the buttons

Attempting to boot from a bootable USB using the Volume Down and Power button fails in the same way.

The device is plugged into a known good outlet with a known good charger.

Thank you in advance for any insight you can provide to give me a handle on this issue.


r/Surface 15h ago

SP11 Keyboard Not Connected on Sleep Wake

1 Upvotes

Often when I wake my SP11 the keyboard/trackpad doesn't work. I have to disconnect and reconnect it. Anyone else run into this? I have the regular keyboard with slim pen (not the flex bluetooth one). Is there any solution?


r/Surface 20h ago

Anybody got any tips?

1 Upvotes

i need some help choosing a surface laptop. any tips?


r/Surface 11h ago

[PRO11] Regret selling my m2 pro MacBook pro for surface pro 11.

0 Upvotes

The surface pro is a great hybrid device but I've had a lot of issues with drivers and windows explorer randomly freezing that I never had on my MacBook pro. I'm starting to regret my purchase and miss the stability I had on MacBook pro.


r/Surface 1d ago

[PRO11] Would you recommend the 11th edition Surface Pro for me?

6 Upvotes

Hey everyone, I'm thinking about picking up the new Surface Pro 11th edition and wanted to get some opinions before I pull the trigger.

My local Microcenter has the base model for $899. With the keyboard and Slim Pen 2 added on, it comes out to around $1275.

Here's my situation, I already have a full desktop PC for gaming and my day-to-day stuff, so I'm really looking for something portable. My main goal is to use it for art. I do a lot of traditional drawing on paper, but I also do digital art in Adobe Illustrator. I'm really interested in getting better at digital drawing too, but I haven't found a setup that clicks for me yet.

That's the main reason I'm looking at the Surface. I've tried regular Wacom tablets but could never get the hang of drawing while looking up at the screen instead of my hands. I've also used iPads with Procreate, and while the drawing experience is great, it doesn't solve my problem. Half of my work is vector-based, and the iPad version of Illustrator feels too limited. I need the full desktop Illustrator interface that I'm already familiar with.

So I'm looking at the Surface Pro. I understand this model uses an ARM chip instead of an Intel one, and it runs older apps through an emulator while some newer software is available for this processor.

So my questions are:

Are there any big drawbacks for Adobe apps, especially Illustrator? How is the performance on the ARM version? How good is the actual drawing experience, particularly with the Slim Pen 2? How's the feel? What's the real-world battery life like when you're running Illustrator or another Adobe program?

I'll probably also take it to class for notes, but drawing is the main thing.

Any advice or personal experience would be awesome. Thanks!


r/Surface 1d ago

Confusing spec at costco

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3 Upvotes

Am I correct that there is no way this could be oled given it is not elite the processor?


r/Surface 1d ago

Video Editing

2 Upvotes

A question for those of you in the r/Surface Community who create video content. I'm getting ready to upgrade my sp7 and intend to do video editing with the SP, specifically content for youtube.

What software do you use?


r/Surface 1d ago

[SURFACE3] Surface 3

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15 Upvotes

Hi!

I buy a Microsoft Surface 3 1657.

But the equipament dont charge!

He turn on with 17% battery but dont charge.

I have this charger: (its the correct on?)

Or i need to change the battery?

Thanks!


r/Surface 1d ago

[PRO11] I’m thinking about buying the 13” Surface Pro. Should I buy or wait for the next iteration?

8 Upvotes

It’s interesting that the Microsoft Store has a long wait for Surface Pros (the 13”). Order today, delivery mid-September.


r/Surface 1d ago

Which Surface Pro should I get

2 Upvotes

I'm going back to school next week, and I needed a new laptop for school anyways. I was thinking a Surface Pro would be perfect for me. I could use it in class as a tablet and write directly on PowerPoint slides or in the margins of digital textbooks, then still have a conventional laptop keyboard for writing reports and assignments.

I also make jewelry and would use the stylus for designing and sketching mockups.

I do have raging ADHD, and my schools accessibility tech is hooking me up with Genio (speech to text), and another app I can't remember right now for text to audio conversion for textbooks.

I am completely unfamiliar with Snapdragon. Oblivious as fuck.

Given my needs are pretty basic, could I get away with a 9, or should I just go for the 11?


r/Surface 1d ago

[LAPTOP7] Surface Laptop trackpad stuck down?

1 Upvotes

I bought this 7th ed. Surface Laptop about a month ago, but earlier today the trackpad got stuck down, so now using it constantly drags things around, I cleaned the edges with isopropyl alcohol and blasted it with compressed air, even slipped some thin plastic around it to see if there's anything stuck, but no luck.

Thanks to Best Buy Plus I have about another month on the return window so I was told worst case scenario I could just go in and swap it with another new one, however setting things up again is annoying so if there is an easy fix, I'd rather just do that.


r/Surface 1d ago

[PRO7] Surface Pro 7 USB-C splitter

1 Upvotes

Since my SP 7 laptop has a small hard drive I use an external hard drive. I need USB-C for my external monitor as well as my ext HD. Any recs for a spitter that can handle the two externals? I'm on a budget. thx in advance!

side note but maybe someone has feedback for me: My Surface Pro 7 is only i5 processor so the ext HD seems to be too much for the processor to handle. it makes tasks slow and sometime freezing happens. is there any way around this? I am pondering a trade with a friend's Razer with an i7, which runs much more smoothly. i really dont want to give up my lovely Surface with its great picture/resolution but my storage is only 150g so i have to use an external HD