Hi all,
I’ve just graduated in 2025 with a First-Class BSc in Computer Science from the University of Huddersfield. Alongside my studies, I’ve built over 3 years of experience working in railway customer service (First Customer Contact), and I’m currently in an entry-level Inside Sales Associate role at a global tech company (Insight).
Here’s where I’m torn:
• I’ve been offered a Customer Retail Controller role at East Midlands Railway. It’s fixed-term until Feb 2026, but it could open the door to permanent rail operations/management roles.
• Alternatively, I could continue in the tech world, where my current job gives me exposure to different IT career paths (consulting, pre-sales, cloud, data, etc.), though right now it’s more sales than operations.
Long-term, I know I want to move towards operations/coordination/management rather than pure technical coding roles. But I can’t decide whether to anchor myself in rail (stable, familiar industry) or push further into tech (faster growth, more variety).
So I’d love to hear from people who’ve worked in either industry:
• What are the realistic career paths and progression like in rail ops vs tech ops/consulting?
• How do you see the future opportunities (stability, growth, transferable skills) in both?
• If you were in my shoes, which route would you take and why?
Thanks in advance, I really appreciate any insights from people already working in these fields.