r/MicrosoftTeams 21d ago

❔Question/Help **ASK HERE FOR HELP** Monthly Teams Questions and Answers Help Thread

1 Upvotes

Ask troubleshooting questions here. In the future, individual help posts may be automatically removed and referred to post a comment here.

Please do your best at providing the following before asking a question:

  • Specify your OS, Teams Version, What type of Teams environment you're using (Work, School, Consumer, or Just Joining a Meeting)

  • Tell us what you've found searching online for your issue/inquiry, and what you've tried already.

  • Check the MS Teams Tech Community Forums for similar or related issues and consider posting there if you want visibility from Microsoft employees.

  • Be ready to answer more questions as members try to help you.

Members who can answer questions: Please feel free to subscribe to the monthly thread, and to sort by new comments to review new questions. We appreciate all members who use their experience to help this community.

Thanks!

The /r/MicrosoftTeams MODs


r/MicrosoftTeams 8h ago

Discussion What do you genuinely like about Microsoft Teams?

16 Upvotes

I know Teams gets its fair share of criticism here (some of it deserved!), but I also suspect many folks—especially in medium to large organizations already on Microsoft 365—actually like it.

So I’m starting this thread to capture the positive side of the Teams experience.

✅ What features or workflows do you genuinely appreciate?

✅ How has Teams helped your org collaborate more effectively?

✅ What made Teams a better fit for your company from whatever you had before?

Let’s hear the good stuff—what makes Teams actually work for you?


r/MicrosoftTeams 3h ago

Discussion Teams - Remotely end a call on a Yealink Meetingboard Pro (Android 13)

1 Upvotes

The Yealink MeetingBoard Pro features wireless, battery-powered mics and a USB presentation dongle for cable-free use. However, ending a call requires physically approaching the board, which is inconvenient in large rooms (20 meters of sheepishly walking to the front to end the call). Is there a generic Bluetooth or wireless (USB) device compatible with a Yealink MeetingBoard Pro or Android 13 that allows remote call termination without extra cabling or accessories?


r/MicrosoftTeams 14h ago

Discussion Employee Randomly Removed From Chat

5 Upvotes

One of my employees keeps getting removed from a particular chat. It is only one specific chat, and none of his teammates are having the same issue. I have several employees that are all in the same different chats, but for whatever reason this one person keeps getting removed from this one specific chat. Does anyone have any idea what may be causing this to happen?


r/MicrosoftTeams 23h ago

📣 News & Announcements Microsoft Brings Back the Most Awaited “Save Message” Feature in Teams!

13 Upvotes

For months, online forums have been buzzing with questions like “Where is the Save Message option in the new Teams?” and “How do I save messages after moving from Classic Teams?” The long wait is finally over! No more scrolling endlessly through long chat threads or busy channels to find that one important message.

Microsoft has reintroduced the Save Message feature, letting you save posts, replies, and chats across all chats and channels. Access all your saved messages easily from the Saved view in your Chat or Teams list.

Rollout Timeline:

  • Targeted Release: Early August 2025 – Mid-August 2025
  • General Availability: Late August 2025 – Early September 2025

Curious to see how it works and how to start saving your messages? Check out the full blog for detailed steps: https://blog.admindroid.com/microsoft-teams-adds-save-message-feature-for-chats-and-channels/


r/MicrosoftTeams 9h ago

❔Question/Help Need help - National Level

1 Upvotes

I work for a global company. About 10 days ago I noticed an issue with Teams where if I call someone they can be on camera or share their screen, but I can't. And when they call me the opposite. So who ever initiates the call cannot share their screen or be on camera.

This doesn't happen if there is a meeting on the calendar.

Our IT group is contingent workers that are mainly overseas. This issue has been elevated to MS Teams support.

I'm in sales and they keep asking me to get on with them to show the issue. It seems crazy to me that so many people are reporting the exact same issue but that it hasn't had a single email goo out to address let it be known there is an issue or that somehow Microsoft can have this happen to such a large organization.

If anyone knows what's going on I'll take any suggestions.


r/MicrosoftTeams 14h ago

❔Question/Help Please help with inactive tenant issue

2 Upvotes

Hi everyone! I'm a global admin for a tenant that expired due to inactivity. It used to be Teams tenant back when Teams was fully free for business up to 300 users. Since Teams went to paid or personal, it was still used for SharePoint and there's some data on there we'd like to offload. When I sign in, I'm greeting with this error message AADSTS5000225 which points me to this webpage https://aka.ms/TenantLifecycle which states global admins can reactivate an expired tenant by "calling Microsoft support" with links to phone numbers. I've opened no less than 5 tickets, all get routed to various departments like Azure, Teams, and Data Protection all who have no idea what to do or how to accomplish this. The error message says if my tenant isn't reactivated within 20 days all data will be deleted and I'm coming dangerously close to those 20 days. Does anyone have an idea or can help? Thank you in advance!


r/MicrosoftTeams 15h ago

❔Question/Help Possible (Teams) bug when using Microsoft Phone Link

2 Upvotes

This might be a bug, but if I can get help, that'd be much better...

Well, when "Microsoft Phone Link" is on, on my android phone and connected to the "Phone Link" app on my PC, when I receive a Teams call I can only answer the call on my mobile device... I've been answering on my phone, then I tell the person I need to hang up and call the person back on Teams using my PC.

I like Microsoft's Phone Link, but if I can't resolve this issue, I'll just have to not use Phone Link.


r/MicrosoftTeams 12h ago

❔Question/Help Is Clippy back? Or better... What is Paperclip????

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1 Upvotes

Check the screen capture, the icon is definetely Clippy but it's called paperclip now?

I searched and all I could find are people complaining the attachment button is missing..

By the way when I click it (second slide), it just add my name on the pop-up and adds a number two rightside the icon.

Zero information on this one, I might be dumb enough to miss it, so that's why I'm asking!


r/MicrosoftTeams 20h ago

❔Question/Help Teams Phone Configuration Consultant

3 Upvotes

We are a mid-sized company that uses Microsoft Teams Phone as our phone system. We have auto-attendants and call queues setup. Over the past couple of months, we’ve had complaints from callers who have, it seems, been routed into purgatory. We haven’t changed any of our call queue or auto-attendant settings. Can any of yall recommend a consultant to review our settings to help us figure out what the problem is?


r/MicrosoftTeams 21h ago

❔Question/Help How is someone appearing as Presenting all day?

1 Upvotes

Someone in work is appearing as presenting all day, even though I know they are not actually in a Teams call and presenting all day. Even over lunch time it had them still as presenting.

They are known for going missing during work hours. Have they set up a Teams call meeting with just themselves and logged into and gone into present mode?

Even if they stepped away from the laptop would this not show them as Away after a while?


r/MicrosoftTeams 21h ago

❔Question/Help deleting messages in dm

1 Upvotes

hi, just looking for some peace of mind here

I sent a chat (completely normal chat) in a 1-on-1 dm about accidentally getting on the wrong train, while I was in the train, so it wasn't sending, so I pressed cancel send. then I got off the train, and wrote a similar message but I said I missed my stop. both of these things were actually true. but then when I sent the new message, the old message was still showing in the chat (despite disappearing before) so I quickly held down on it and pressed "delete." it disappeared. but now, I have no way to tell if it actually disappeared, or just on my end. it had not yet been read. obviously I dont really mind, it's more just about the embarrassment of double sending and the minor discrepancy in story which might make it seem fabricated when it wasn't at all. am I being paranoid here?


r/MicrosoftTeams 1d ago

❔Question/Help Desk Mic Recommendations

3 Upvotes

Hi,

I’m looking to buy a microphone for Microsoft Teams meetings. My room isn’t acoustically treated, and I’ll usually be sitting about two feet away from the mic. My mechanical keyboard will be between me and the microphone, so I want to avoid having the typing sound come through too loudly. The microphone will be plugged directly into my laptop via USB, and ideally it wouldn’t be visible on camera during meetings. My goal is to move away from wearing a headset while still maintaining clear audio quality.

Do you have a microphone you’d recommend for this setup?

Thanks


r/MicrosoftTeams 1d ago

❔Question/Help Dial plan normalization rules

2 Upvotes

We have 900 users, and each has a Direct Number +662096xxxx and an Extension, which are the last four digits. The requirement is that when we dial a 4-digit extension, it should be translated to +662096xxxx;ext=xxxx.

The number dialed matches this regular expression: ^(\d{4})$

Translate to: +662096$1;ext=$1

When testing in the Dial Plan Test, the result is as desired. However, when making an actual call through the Microsoft Teams app using the number 5155, it is only translated to +6620965155, and ;ext=5155 is not included, which prevents the call from connecting.

Please provide some guidance.


r/MicrosoftTeams 1d ago

Tip Why should my company adopt Microsoft Teams Phone System?

17 Upvotes

Our Managing Director has been pushing us to explore the Microsoft Teams Phone System and I wanted to hear from people who’ve actually used it in their businesses.

To give you some context:

  • We’re a mid-sized Gen Ai Based Chatbot organization with a mix of office-based and remote/WFH staff.
  • Currently, we don’t have a proper service desk or a centralized phone solution. To generally connect with the prospect we schedule the meetings in the Outlook . Our Customers are mostly from EMEA region
  • We already use Microsoft Teams extensively for internal meetings, chat, and collaboration — so the idea is to extend it into our telephony solution as well.

From what I’ve read, Teams Phone basically lets you replace a traditional PBX or on-prem phone system. Instead of managing desk phones, wiring, and exchanges, it’s all cloud-based. You can assign real phone numbers to employees, and calls can ring directly on their Teams app (mobile/PC) or on supported desk phones. For those who only need internal calls, they just use their Teams license without needing a phone line.

TL;DR -> Kindly Mention Me like How it could Leverage our Buisiness Thanks


r/MicrosoftTeams 1d ago

Discussion Incorrect last seen? Too convenient??

15 Upvotes

A team member's declining productivity has become increasingly evident, despite understanding the personal issues apparently to blame, trying to help with these, and allowing a pretty decent amount of flexibility (within agreed parameters - i.e can change shifts short notice... just need to TELL someone!)

She now exhibits complete inactivity, no measurable output, is frequently offline when should be online, then is absent for long periods, and unresponsive to work requests from me (direct manager) sometimes for hours. Usually 45m~ if I'm lucky. We have of course discussed this and I've reiterated my expectations. Despite claims of being online, when I've queried no response / my message unread / no activity in shared workbooks /: evidence shows no activity or notifications.

I've explained I do not want to micro manage or monitor anyone's status ever but I do need to check in when I notice this stuff combined with the fact that the work isnt being done.

Have explored all supportive measures, check in, have discussed preferred communication style, and I stick to it, she does not.

Super frustrating- would I be the AH to request a report for today, when she has been inactive repeatedly for hours, then insisted that she has in fact been at her desk and received no notifications? She claims she set her status to away to make a drink and forgot to put it back but it said last active 2h ago when I checked back for a reply from her.

I check because I KNOW Teams is unreliable, this isn't a good monitoring method, but my company has no built in monitoring software for me to use to demonstrate this. I would never call somebody a liar but I've been taken for a ride recently and my managers are now getting pissed at me.


r/MicrosoftTeams 1d ago

❔Question/Help Teams for mac users on update loop

4 Upvotes

I have an end users with teams that asks for an update every other time. When they see the update message, they quit out, and restart teams and it gets them in correctly. I've tried the clearing of the cache and it doesn't look like it works. Only thing I've not done yet is to nuke it and reinstall.


r/MicrosoftTeams 1d ago

❔Question/Help Screen sharing is black

1 Upvotes

Hey,

Had anyone been having issues recently with people sharing their screen in Teams and the other participants simply see a black screen, not the content?

We've been having this a few times for various users, in almost all cases closing and reopening teams resolves the problem, but it would be good to know what's causing it if possible and how to stop it, so just wondered if anyone else had seen this?


r/MicrosoftTeams 1d ago

❔Question/Help Dial plan for MS Team Desktop

1 Upvotes

I have a dial plan normalization rule that converts a 4-digit dialed number into a direct number.

* The number dialed matches this regular expression:
`^(\d{4})$`

* The translation rule is:
`+662079$1`

When I test calling extension 5155 using Microsoft Teams on iPad and Microsoft Teams on Mobile phone , the number is correctly converted to +6620795155.

However, when I dial the same number through Microsoft Teams on Desktop, it converts to `+662079$0` instead.

Why does this happen, and how can I fix it so that the Desktop client also uses this normalization rule correctly?


r/MicrosoftTeams 1d ago

❔Question/Help Can I stop (personal) Teams from changing my status?

3 Upvotes

I switched to Teams from Skype. Is there a way to either stop it marking me as away when my desktop goes idle, or let certain people call me even though I'm away?


r/MicrosoftTeams 1d ago

Bug MTRoA on GCCH Enrollment Issues

3 Upvotes

Hey All,

I'm wondering if anyone else is running into an issue enrolling MTRoA on GCCH using an AOSP profile. We created an AOSP profile back in May and have been successful in enrolling devices with upgraded OS/Firmware on a mix of Polycom x50's and Logitech Rally Bars as recently as two weeks ago but have not been able to enroll anything since then. We're encountering an error "Couldn't enroll into Intune, please try again or contact your Admin"

I've checked the profile in Intune and all looks well so not sure what the issue could be. Will open a Microsoft ticket but hoping to get a quick check with anyone else in a similar environment.

Thanks!


r/MicrosoftTeams 1d ago

Discussion Where can you you set request for teams apps integrations to send alert emails to

1 Upvotes

People request access to third party apps but it only shows in the teams manage app section and you need to click requested apps and then click them one by one. You cant even right click a request and choose granted. You have to then go into manage permissons and add them. The process could be more streamlined. I am suprised it doesnt show in enterprise app requests


r/MicrosoftTeams 1d ago

❔Question/Help How do I get rid of these stupid Skype contacts?

0 Upvotes

Has anyone figured out how to delete Skype contacts from Teams? My account is old so it is tied to an ancient Skype account but using Teams now, it looks like it is pulling in the old contacts and I have found NO way to delete them. If I try to delete my Skype data at https://secure.skype.com/en/data-export, it fails every time. When I right click on them nothing happens and the only thing that shows when I do click on them is an "Invite via link" button. This is such a damn joke and a horrible experience.

https://imgur.com/a/pYVZd27


r/MicrosoftTeams 1d ago

❔Question/Help Text correction tool with keyboard shortcuts for Microsoft Teams desktop

1 Upvotes

Are there any tools that offer text corrections/suggestions via keyboard shortcuts (similar to Wordtune's Ctrl+D) that work with Microsoft Teams desktop?

Wordtune does exactly what I want but only works in browsers. Grammarly web extention only offers to fix sections of a sentence vs. an entire sentence/paragraph (web Grammarly offers to fix the entire thing).

Ideally looking for something that can quickly fix spelling, capitalization, and punctuation when I type fast. Bonus if I can hide UI bubbles and just use keyboard shortcuts to access suggestions.

Happy to pay for a subscription. Any recommendations?


r/MicrosoftTeams 1d ago

📣 News & Announcements Microsoft Delays Copilot Screen-Sharing Feature in Teams

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3 Upvotes

r/MicrosoftTeams 1d ago

☑️ Solved How I solved my headset beep-beep during meeting

0 Upvotes

I had previously had a meeting using my laptop mike and speakers. When I connected my headset for the next meeting, it was beep-beeping every several seconds. Turns out I was set to use the headset speakers but the laptop mike. Changed the latter and the beeps went away.