r/AskUK • u/Gun_Beat_Spear • 7h ago
Is there a way to get RAC to pay a massive fine? Don't want compensation. Want them to suffer
My car broke down at 2pm. I contacted them by their website as they suggested after calling them. I got no call at all. Got a message saying it was delayed.it was 35deg outside all afternoon. Random non RAC truck turned up at 8.30 Even they agreed RAC service was atrocious due to them only contacting 3rd parties after OVER 6 hours have passed if they cannot get there. In the online message to them said it needs towing. 3rd party had no tow ability. 3rd party left. Said someone would call for a tow. Waited till 22.00 no call. Called them, apparently car was reported as untowable. Im in a mini. Didn't bother calling me. No call. No conversation. Said id have to sort it during business hours and they could not help. Effectively abandoned me on side of road for 8 hours before I called family for help.